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Handmade By Real Artists
Every product is crafted by our skilled in-house artists, allowing us to offer unlimited revisions and ensure 100% customer satisfaction.
Why Choose Us?
Why over 2,000 customers have trusted us to help capture & animate their special moments.
  | TinyLume | Others |
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Handmade by Professional Artists | ||
Unlimited Revisions | ||
Artwork Ready in 1-3 days | ||
100% Customer Satisfaction Guarantee | ||
Use AI to Create Artwork |
Frequently Asked Questions
What is the turnaround time?
What is the turnaround time?
The proofing will take 1-3 business days and will be sent to you via email for approval. If you reject it, please let us know what needs to be changed. Once you confirm you're satisfied, the portrait will take 2-4 business days to be assembled, packaged, and shipped. Estimated shipping times:
U.S. shipping: 7-10 days
Intl. shipping: 6-9 days
(Shipping times are calculated from when the order is completed and shipped from our fulfillment center.)
How can I see my proofing?
How can I see my proofing?
We will email your proofing within 1-3 days. You can either accept it or request revisions. If we don't hear back in 3 days, we'll automatically accept the proofing to avoid delays in your order.
How will I know if my pet photo is good enough to use?
How will I know if my pet photo is good enough to use?
We will review the pet photos once we receive the order. If there’s an issue, we’ll contact you via email to request more photos. The best photos are taken in natural light (no flash) and at eye level with your pet
How many revisions can I make?
How many revisions can I make?
There is no limit to the amount of revisions that you can make to your portrait design! We will verify if the photo is to your satisfaction, and if it isn't we will revise upon request.
Do you ship worldwide?
Do you ship worldwide?
Yes! So far, we have shipped over 2,000 pet portraits around the world. Every package is tracked and fully insured in case of any loss or damage in the shipping process.
What pets are allowed?
What pets are allowed?
We welcome any and all pets!